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Discussion topic: Bill

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Message posted on ‎06 Nov 2025 09:34 AM

Bill

I appear to have been billed twice for this month's payment. 

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Message posted on ‎06 Nov 2025 09:39 AM

Re: Bill

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@JGRL 

Have you made a manual payment and then Sky have taken the payment as usual via whatever payment method you have setup on your account, if so when you see a credit on your account you will need to call Sky to ask them to refund it for you. 

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Message posted on ‎06 Nov 2025 09:49 AM

Re: Bill

They are attempting to take a double payment by direct debit

 

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Message posted on ‎06 Nov 2025 09:55 AM

Re: Bill

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Did you make a manual payment ?

 

If not what does your bill show here regarding this payment:

 

https://www.sky.com/bill/tv-broadband-talk

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