0

Discussion topic: Bill

Reply
This message was authored by: Mysky5

Bill

I would like to know why my bill has gone up to £101 please?

Reply

All Replies

This message was authored by: Daniel0210

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Mysky5 
Unless you’ve recently changed your subscription, prices go up for either the annual price increase (April in the UK) or when your discounts have ended (or a combination of the two).

Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: caesarome

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

@Mysky5 

You should be able to see why yourself by comparing your latest bill to a previous one:

 

https://www.sky.com/bill/tv-broadband-talk

 

The usual reason will be due a discount ending or has ended and there was also Aprils' price rise to factor in that you would have been sent a letter or email about.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: MightyQuinn

Re: Bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mysky5   Please see Welcome to the Sky Community below.

Reply