Bill

[Mark39]

Change the flag BEFORE you click on the 'need more help' link.

[NataliaK1]

Well... it does not work for me.  Flag is changed and it jist not appearing and its amazing it so difficult to get one number to speak to customer service instead of just having officially on website when people wish to call. Actually shockong. Its been 20 mins and i got absolutely zero help, here all the way read instructions. I dont wont to read them i want number which i cannot

get. 

[Daniel0210]

@NataliaK1 

We've already provided the link to the 0818 number. The full number cannot be posted on here. It works for other people. 

[Daniel0210]

@NataliaK1 

[NataliaK1]

Small suggestion!!!  Wehen You directing people tell them change flag to UK and them go back and change

flag again to IRELAND, works magic!  Only 45 mins later...

[NataliaK1]

Called number from my mobile 0818 and it is not

recognised!! Wow at

this stage i m speechless!!!

[Daniel0210]

@NataliaK1 

The Sky Ireland Customer Services may be closed now until tomorrow. I'm not certain what their operating hours are.

[Mark39]

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@NataliaK1 wrote:

Small suggestion!!!  Wehen You directing people tell them change flag to UK and them go back and change

flag again to IRELAND, works magic!  Only 45 mins later...

---

Hitherto there hasn't been any need.....

[Cgno23]

They as my bill up 11 pound this one then going up 30 pound 

[Daniel0210]

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@Cgno23 wrote:

They as my bill up 11 pound this one then going up 30 pound 

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@Cgno23 

That could be the annual price increase, which you should have received a letter or email about, but also the ending of a discounted deal if that applies as well. Compare your bill to a previous one. 

[Mark39]

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@Cgno23 wrote:

They as my bill up 11 pound this one then going up 30 pound 

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Likely to be the result of the annual price increase in April, and possibly a discount expiring.

[Cgno23]

My bill was 116 last bill the next is 127 pound then the April bill said 152 pound that right ?

[Mark39]

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@Cgno23 wrote:

My bill was 116 last bill the next is 127 pound then the April bill said 152 pound that right ?

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Probably. We're customers here without sight of your bills and your account, so we don't know your account details etc

[caesarome]

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@Cgno23 wrote:

My bill was 116 last bill the next is 127 pound then the April bill said 152 pound that right ?

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As above that is likely due to the annual price rise and because around the same time the discount you appear to have forgotten about that is on your account us expiring so time now to call Sky to see if they will offer you a new discount and if they do it will come with a new 24 month contract and you will also need to make up your mind at the time it was offered.