Discussion topic: Bill
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Message posted on 25 Jan 2025 11:14 AM
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Bill
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Message posted on 25 Jan 2025 11:20 AM
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Re: Bill
@Kempy It can't be transferred what you need to do is pay the mobile bill again correctly
and then contact sky and get them to refund the tv account credit back to your bank (alternatively post back here on Monday and we can ask the messaging team to contact you via the forum if you prefer)
Message posted on 25 Jan 2025 11:26 AM
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Re: Bill
Have you not got a direct debit or continuous card payment method set up, which would have prevented this? T's and C's state that this payment method should be used.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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