Bill

[Jaym33]

My bill used to be £21 a month and I received a email in April saying it would be going up by £3 which it did in April to £24 but in May I was charged £33.36 and June charged £37.29 and July £34, why has it gone up so much and not been made aware 

[caesarome]

This might help to explain it:

https://www.sky.com/help/articles/been-overcharged

It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 12/18 months if you agree to a new contract.

If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:

https://www.sky.com/help

Just ignore the messages at the start of the call and remain on the line for as long as you can and don't hang up when asked to do so.

[Daniel0210]

@Jaym33 

I'm presuming for that amount you're referring to Broadband/Talk, so some of that (particularly June) could be non inclusive calls?