Bill

[Harriettc]

Direct debit has been taken out, full bill amount. Account says bill hasn't been paid. I am also still owed money back from sky.

[PandJ2020]

It may take a day or two for the payment to clear and say paid - do not make any manual payments.

What do Sky owe you for?  (And does this show on your account)

[Harriettc]

They owe me over £100 for broadband over payment for services I was unable to use.

They have owed this since march. I was told I would receive a check but haven't received anything.

[PandJ2020]

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@Harriettc wrote:

They owe me over £100 for broadband over payment for services I was unable to use.

They have owed this since march. I was told I would receive a check but haven't received anything.

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Cheques would only normally be issued for closed accounts.  Anyway, you'll have to call and chase I'm afraid.