Bill

[Brahim]

Hello, my contract is £25 

I do not understand why it has increased to £28 ? 

I have not approved any additional costs? 

[GD1]

@Brahim  You will have approved any price increased as part of the T & C's.    There is the normal annual price rise.   In addition discounts can end after a set period.

[Daniel0210]

@Brahim 

Bills generally increase due to

1. the annual price increase (normally April but this year some are getting this in July or August)
2. discounts ending or a combination of both.

If your discounts have ended you will need to contact Sky to try to negotiate a new deal or potentially amend your package which will require another 18 month minimum term contract.

Sky are not obliged to offer you another discount so if you're offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link

https://www.sky.com/help/articles/cancel-sky=tv#contact-leave