Discussion topic: Bill was paid on 22nd but service been turned off

This message was authored by: Kimberley881 · ‎04 Dec 2023

I paid my sky phone bill on the 22nd November but my services have been turned off saying I owe a bill that isn't due till end of the month.

This message was authored by: caesarome · ‎04 Dec 2023

What is your usual billing date each month ?

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This message was authored by: Kimberley881 · ‎04 Dec 2023

22nd or around that date

This message was authored by: caesarome · ‎04 Dec 2023

What other services from Sky do you have or are you just a Sky mobile customer ?

Do you usually pay by a direct debit or continuous debit/credit card each month ?

The reason I ask is there has to be more to this than what you have posted here as Sky would not suspend anyone services if the bill has been paid.

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Discussion topic: Bill was paid on 22nd but service been turned off

Bill was paid on 22nd but service been turned off

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Re: Bill was paid on 22nd but service been turned off

Re: Bill was paid on 22nd but service been turned off

Re: Bill was paid on 22nd but service been turned off

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