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Discussion topic: Bill too high

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This message was authored by Seana5 This message was authored by: Seana5

Bill too high

Hi, my bill of normally £29 a month but I have been charged £37.70. Can you advise why my bill is higher this month? Thanks 

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This message was authored by caesarome This message was authored by: caesarome

Re: Bill too high

Posted by a Superuser, not a Sky employee. Find out more

@Seana5 

This might help to explain it:

https://www.sky.com/help/articles/been-overcharged


It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 24 months if you agree to a new contract.

 

If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:


https://www.sky.com/help

 

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