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Discussion topic: Bill rising

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This message was authored by Teesside This message was authored by: Teesside

Bill rising

Why is my bill going up £12 in March 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Bill rising

Posted by a Superuser, not a Sky employee. Find out more

Discounts ending, perhaps?

Teesside
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This message was authored by Teesside This message was authored by: Teesside

Re: Bill rising

Possibly I will have to ring them I've just seen on the TV their advertising slot cheaper too

This message was authored by caesarome This message was authored by: caesarome

Re: Bill rising

Posted by a Superuser, not a Sky employee. Find out more

@Teesside 

We are customers but the usually reason is a discount is ending as per this:

 

https://www.sky.com/help/articles/been-overcharged


It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 12/18 months if you agree to a new contract.

 

If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:


https://www.sky.com/help

 

Just ignore the messages at the start of the call and remain on the line for as long as you can and don't hang up when asked to do so.

 

 

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