I cancelled my account in December, didn't cancel my dad until January but have received an email to say I now owe money even though my account says it is closed. Is this just poor administration? I wouldn't like to have my credit rating affected!
Bills are generated 14 days before the payment date so it's quite likely there was another payment due. You need to make this payment and then any overpayment will be reimbursed.
▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
