Bill payments wrong

[Tracy124]

I've just looked on my account I'm paying twice sky entertainment with Netflix and sky sports when it should only be once my bills should be 80 so why it's 130

[caesarome]

@Tracy124 

Do both these charges cover the same dates or does one have something like -21 days against it ?

[DaveDrizen]

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@Tracy124 wrote:

I've just looked on my account I'm paying twice sky entertainment with Netflix and sky sports when it should only be once my bills should be 80 so why it's 130

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Are all for the same period, click the little "i" against the item on your bill will show the period. May you discounts may have ended part way though your billing period and your now paying full price for part of the month.

[MightyQuinn]

Hi @Tracy124   I'm afraid that we can only guess, you should be able to find why by comparing your bills before and after. https://www.sky.com/bill