Bill payment February

[Gemma180]

This has happened last month as well there is money in my account and the bill was said it wasn't paid as there was failure in collecting money. But when I came on to the app it say 0.00 balance. I have pressed other payment and paid €55 but NOW it's sayimg I'm in credit of €55. Please fix this 

[Mark39]

We're a customer Community, and can't therefore fix this for you. Give Sky a call.