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Discussion topic: Bill overcharge

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Avatar for Gertrude56
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This message was authored by: Gertrude56

Message posted on ‎15 Apr 2025 09:26 AM

Bill overcharge

My monthly payment was deducted yesterday and it is way above agreed contract 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎15 Apr 2025 09:33 AM - last edited: ‎15 Apr 2025 09:34 AM

Re: Bill overcharge

Posted by a Superuser, not a Sky employee. Find out more
@Gertrude56 wrote:

My monthly payment was deducted yesterday and it is way above agreed contract 

We can't see your bills...  Does it cover a period longer than one month?  Have discounts expired?  Price increase in April?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎15 Apr 2025 09:35 AM

Re: Bill overcharge

Posted by a Superuser, not a Sky employee. Find out more

It is probably due a discount you had on your account that is either ending or has ending combined with the April price rise, if you look back and compare it was your last bill you should get an idea as to if this is what has happened:

 

https://www.sky.com/bill/tv-broadband-talk

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