My broadband should've been upgraded on the 30th of this month. I have been charged for being out of contract yet I've signed up for a new contract at the beginning of the month. You're about to take £20 more a month out of my account
Posted by a Superuser, not a Sky employee. Find out more
Not us.
You'll have to speak to Sky about this. Possibly your bill was altered after being generated and it was too late to adjust - the following bill should though.
Do not be tempted to withhold payment.
I am just another Sky customer and my views are my own even if you don't like the answers
Bills are created in advance so if you upgrade doesn't take place until next week then then you should see this new contract on your first available bill after the upgrade.
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
