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Discussion topic: Bill has increased before end of minimum term

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This message was authored by: G+Nice

Message posted on ‎03 Oct 2024 09:10 PM

Bill has increased before end of minimum term

My minimum term was for 18 months beginning 07.09.2023 and was £26.50 pm which increased to £30 pm in April. Why has my Bill now increased from £30 to £43.33 in September and now £45 in October without prior warning when my minimum contract has not yet ended and I have not purchased any extras?
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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎03 Oct 2024 09:16 PM

Re: Bill has increased before end of minimum term

Posted by a Superuser, not a Sky employee. Find out more

What do your bills show?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Mark39
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Message posted on ‎03 Oct 2024 09:17 PM

Re: Bill has increased before end of minimum term

Posted by a Superuser, not a Sky employee. Find out more

Discounts agreed for 12 months within a minimum term of 18 months, perhaps?

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This message was authored by: GD1

Message posted on ‎03 Oct 2024 09:18 PM

Re: Bill has increased before end of minimum term

Posted by a Superuser, not a Sky employee. Find out more

@G+Nice  Have you looked at your bills as they will show whats changed, you'll need to compare them to earlier bills.

 

As customers we can't see your bills.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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