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Discussion topic: Bill changed

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This message was authored by: Shan34

Bill changed

Hi, i usually pay £24 for my sky broadband, but this month it is now £30.20? Ive looked at my bill and its charged me for now super fast (8 days). What is this? 

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This message was authored by: caesarome

Re: Bill changed

Posted by a Superuser, not a Sky employee. Find out more

@Shan34 

Have you changed your broadband package within the last 4 - 6 weeks ?

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This message was authored by: Shan34

Re: Bill changed

Hi, no I haven't, so very confused as the price has gone up

This message was authored by: GD1

Re: Bill changed

Posted by a Superuser, not a Sky employee. Find out more

@Shan34  Has a discount ended?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: Shan34

Re: Bill changed

No, discount hasn't ended as it shows on my bill, shows the same thing twice, strange to me. 

This message was authored by: PandJ2020

Re: Bill changed

Posted by a Superuser, not a Sky employee. Find out more

@Shan34 wrote:

No, discount hasn't ended as it shows on my bill, shows the same thing twice, strange to me. 


Almost certainly an expiring discount - a period of discounted and undiscounted.

 

What do future bills show?

I am just another Sky customer and my views are my own even if you don't like the answers
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