Biling

[Anthony1072]

I re- new my contract yesterday which for tv and broadband was going to be £140.49 but going on my app not even paid the first months payment the bill is already showing at £148.49, this can't really go on!!!!! This as to be classed as fraud Shorley!!!!  In the last week I have spoke to sky!!! Which as gone to an Indian call centre, which I have had at least 6 major errors, when I get through to a uk centre I seem to get stuff sorted, please can I get hold of a uk a person, my account is uk my tv is uk, my broadband is uk,  my mobile is uk, why can't I ring uk

[NickNewark]

@Anthony1072 it might be a partial charge, have you checked future bills to see if they are as expected 

[Daniel0210]

@Anthony1072 

Comcast (Sky), along with many companies, outsource their call centres. Comcast is an American company based in Philadelphia.

There is no direct route to a UK based agent. Calls go to the next available agent wherever they are based.,

[caesarome]

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@Anthony1072 wrote:

I re- new my contract yesterday which for tv and broadband was going to be £140.49 but going on my app not even paid the first months payment the bill is already showing at £148.49

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@Anthony1072 

What do your future bills show ?