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Discussion topic: Better deal

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This message was authored by: BAG54

Better deal

My broadband contract is due to expire. My bill will go from £33/month up to £59/month. Is there a way to negotiate a better deal?
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This message was authored by: Mark39

Re: Better deal

Posted by a Superuser, not a Sky employee. Find out more

@BAG54 you can try - give Sky a call. Or you might want to consider switching to another provider. As a new customer with another provider, you'll almost certainly get a better deal.

This message was authored by: Daniel0210

Re: Better deal

Posted by a Superuser, not a Sky employee. Find out more

@BAG54 
’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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