@Shauney1 wrote:
I had an email saying i had paid it off and was due an upgrade
That can't be right because if you have paid it off then it belongs to you can't can't be upgraded, I suspect the email says that you can now upgrade.
@Shauney1 wrote:
i have had a look on my billing and are being charged £23.75
Billing does continue until the company that handles the returns for Sky has inspected the device and your account has been updated. If it has been a while since you returned it and the tracking shows that ut has been delivred then call Sky on 150 for an update
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