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Discussion topic: Being charged £1 every month for a free Never activated or used SIM card

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Avatar for Ursula7
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This message was authored by: Ursula7

Message posted on ‎26 Jun 2024 05:04 PM

Being charged £1 every month for a free Never activated or used SIM card

Hi, just noticed on my June bill that im being charged £1 for a suppossedly "free" SIM card that came with my phone, has never been activated /used as I kept my old SIM and number. I was told over two years ago when I got the phone "not to  worry about that. Just put your own sim card in and use away. The initial £1 will ve refunded to you". 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎26 Jun 2024 05:08 PM

Re: Being charged £1 every month for a free Never activated or used SIM card

Posted by a Superuser, not a Sky employee. Find out more

Call Sky on 150 for help with this as usually they wouldn't charge if a sim was activated as you only have 30 days to do that before the sim would be cancelled.

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