Discussion topic: Being a new customer for sky
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Message posted on 14 Apr 2025 03:49 PM
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Being a new customer for sky
I was with hyperopic. Who wasn't providing me the services I was paying for. So I ended the contract. Well know I'm with sky and just wondering would sky help cover the charge on the account?
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Message posted on 14 Apr 2025 03:51 PM - last edited: 14 Apr 2025 04:21 PM
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Re: Being a new customer for sky
@JohnT3 Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit
https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014
Note switch credit is limited to £100 per service (service = tv or broadband)
the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid
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