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Discussion topic: Bank details

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This message was authored by: Joyceann

Message posted on ‎06 Jun 2025 04:50 AM

Bank details

Why is sky asking for my bank details saying my services will be restricted, they took last months payment without my permission to set up a direct debit I was not consulted about this. I don't get paid on a particular date therefore cannot set up a recurring payment. I am up to date with my payments
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This message was authored by: caesarome

Message posted on ‎06 Jun 2025 05:33 AM

Re: Bank details

Posted by a Superuser, not a Sky employee. Find out more

@Joyceann 

Sky's terms and conditions that you agree to state that you must have a regular payment method like a direct debit or card payment, setup on your account.

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This message was authored by: Joyceann

Message posted on ‎06 Jun 2025 06:45 AM

Re: Bank details

Is this a new rule?

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This message was authored by: Daniel0210

Message posted on ‎06 Jun 2025 07:21 AM

Re: Bank details

Posted by a Superuser, not a Sky employee. Find out more

@Joyceann 

No it's not. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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