Discussion topic: BT cancellation payment
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Message posted on 27 Dec 2024 10:56 AM
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BT cancellation payment
When agreeing to join Sky broadband I was assured that my cancellation payment with BT would be paid by Sky. Can you please tell me how this will happen? The cancellation fee is £184.50.
When discussing this I was talking with Tracey from Sky. Thanks.
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Message posted on 27 Dec 2024 11:06 AM
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Re: BT cancellation payment
Details here: https://www.sky.com/help/articles/switching-credit-offer
Note it's up to £100 for broadband and up to £100 for tv.
Message posted on 27 Dec 2024 11:23 AM - last edited: 27 Dec 2024 11:24 AM
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Re: BT cancellation payment
Sky will not pay BT. You have to (regardless of what you've been told).
If successfully claimed then it's applied as a credit against your Sky account.
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