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Discussion topic: BT cancellation payment

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This message was authored by Malcolm091150 This message was authored by: Malcolm091150

BT cancellation payment

When agreeing to join Sky broadband I was assured that my cancellation payment with BT would be paid by Sky. Can you please tell me how this will happen? The cancellation fee is £184.50.

When discussing this I was talking with Tracey from Sky. Thanks.

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This message was authored by Mark39 This message was authored by: Mark39

Re: BT cancellation payment

Posted by a Superuser, not a Sky employee. Find out more

Details here: https://www.sky.com/help/articles/switching-credit-offer

 

Note it's up to £100 for broadband and up to  £100 for tv.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: BT cancellation payment

Posted by a Superuser, not a Sky employee. Find out more

Sky will not pay BT.  You have to (regardless of what you've been told).

 

If successfully claimed then it's applied as a credit against your Sky account.

I am just another Sky customer and my views are my own
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