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[Shelly84]

Hi I had to move out of my property on 17th November 2022 due to domestic  abuse.  I have now been moved to a safe house . I need to speak with a colleague about this.  

[Mark39]

We're customers here,  I'm afraid, but give Sky a call.

[Daniel0210]

@Shelly84 

As stated by @Mark39 I’m afraid this is a customer helps customer forum and you’re not addressing Sky Customer Services. To contact Sky, if you already have a Sky Mobile call free by just dialling 150, otherwise use this link:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number. A lot of mobile networks include 01, 02 and 03 numbers in their inclusive minutes.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t like us typing the digits in full).

Like a lot of large companies nowadays any calls to Sky will start off automated but stay on the line and don’t hang up if prompted to. Also be aware the operating times of departments differs depending on the issue you’re ringing about and some departments may be closed over Christmas and New Year.