April and out of contract rise.

[Hoppy22]

I have had Sky TV for 28 yrs, when i first bought Sky TV,  it was £19.99p a month for all channels, sports, movies tv, ect, and not such a thing as box office,  and have been an avid sports fan all these years,  now Sky has finally put Sky Sports beyond my state pension budget, with a April and end of contract rise of £10 a month, £120 a year is a lot from a state pension, so will now have to cancel my Sports subscription, a loyalty offer  would have been nice, i wonder out of curiosity, how much i have paid to Sky over my 28years.

[Mark39]

Have you tried negotiating a discount offer with Sky?

You may be able to recover more than the £10 increase by committing to an 18 months deal (subject, of course, to another price rise next April)

[Hoppy22]

Would it be better waiting to nearer the end of my contact,  about the middle of May ?

[Hoppy22]

What was the cancellation teams number ?

Moderator note: Changed title to reflect topic more.

[Mark39]

Yes, give them a call during the last month of your current contract. Speak to the cancellations team, whether or not you ultimately intend to cancel and ask what they can do for you as you're on a fixed income. Don't necessarily accept the first offer! Be prepared to hang up and try again if necessary.

[Hoppy22]

Thanks for the advice Mark, appreciated.

[Daniel0210]

@Hoppy22 

There's no direct number. You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.