Alter my skye subscription

[Bannister35]

I need to cancel sport on skye as my husband has died 

[Daniel0210]

Sorry for your loss @Bannister35 

I presume the account is in your name and not that of your late husband. 

To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

[Bannister35]

I want to cancel my sky T V subscription ,now 

[Daniel0210]

@Bannister35 

So to cancel the Sports see my original reply.

To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.

[Bannister35]

I cancelled on line after trying for a month or more to try to spesak to a person .I am up tp date with payments but I am going to cancel the direvt debit before the next one is due 

[Daniel0210]

@Bannister35 

That might cause you a problem as billing continues during the notice period and if the payment method is cancelled Sky have difficulty in reimbursing any overpayment. 

[caesarome]

@Bannister35 

If you are owed a refund and if you do cancel the direct debit then it can take many weeks to be sent out for you via a cheque.