Advance notice to end sky contract

[Anonymous]

I understand the 31 days notice that you have to give sky to end your contract.

I also understand that you have to see out the contract term.

Let's say I take out an 18-month contract  ending 01 December 2024. How early can I write to sky to state I want the contract to end  on that date?

Could I write in October 2023 stating I would like the contract to end 01 December 2024?

I stop automatic annual renewals on other products the same day I purchase. 

[caesarome]

31 days notice is required so call around the 1st November is would you would need to do in the example. While you are free to write you can't be sure it will be acted upon which is why calling would be the best option.

[Anonymous]

I should have been clearer.

Terms state you have to give them (a minimum of)  31 days to terminate.

Can I give them 50 days, 100 days or 300 days notice? 

Well I have a contract that ends in about 70 days time and so I  have sent an email,  stating I want the contract to end on the  specific date.

I think this is important by missing the 31 days end of the contract and so having to pay a month of a much higher subscription.

[Mark39]

Others have not been successful in giving more than 31 days notice. I'm not sure that an email would be acknowledged. I would suggest calling to see if they'll accept longer notice.

[Anonymous]

Ok thanks, I  will let the forum lnow how I get on.

I will also write to Which? to see if they have any comment on this.

In the meantime I have put an entry into my oalendar for 31 days notice, if my cancellation notice is refused.

[PandJ2020]

---

@Anonymous wrote:

I think this is important by missing the 31 days end of the contract and so having to pay a month of a much higher subscription.

 Sky's billing system is daily pro-rata.  So 'missing' the 31 days slightly won't cost another whole month.  (Aside from the fact Sky's billing system is monthly in advance, with bills created 14 days before billing date - which means you WILL be paying past any cessation date, but the following bill will generate a pro-rata credit which will be refunded eventually)

I have given notice longer than 31 days - they seemed to have 'noted' this but I would always confirm at the 31 day point to avoid disappointment.