This discussion topic has been answered Discussion topic: Adding additional users to my Sky services
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Message posted on 20 Feb 2025 07:53 PM
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I want to add my son as an additional user so that he can watch SkyGo. The manage additional users link goes to a Whoops there's been an error message. This broken link has been present for over a week.
Sky customer service is telling me I need to like his SkiID to my account which I don't believe is correct as that will give access to all the billing information.
Can anyone tell me if this process is correct or how to add an additional user?
Thanks in advance! 🙂
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Message posted on 20 Feb 2025 08:14 PM
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You do need to link their account as per this:
https://www.sky.com/help/articles/sky-id-account-access
As the account holder only you should be able access the billing as their account will be a seconadry ID one.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 20 Feb 2025 08:14 PM
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You do need to link their account as per this:
https://www.sky.com/help/articles/sky-id-account-access
As the account holder only you should be able access the billing as their account will be a seconadry ID one.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 20 Feb 2025 08:30 PM
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Re: Adding additional users to my Sky services
Hi @Chillio All you need is a unique email address. Added a few without problem.
Message posted on 20 Feb 2025 08:52 PM
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Re: Adding additional users to my Sky services
Thanks for the clarification!
It just didn't seem like the correct process to follow. 🙂
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