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This discussion topic has been answered Discussion topic: Adding additional users to my Sky services

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This message was authored by: Chillio

Adding additional users to my Sky services

I want to add my son as an additional user so that he can watch SkyGo. The manage additional users link goes to a Whoops there's been an error message. This broken link has been present for over a week.

 

Sky customer service is telling me I need to like his SkiID to my account which I don't believe is correct as that will give access to all the billing information.

Can anyone tell me if this process is correct or how to add an additional user?

 

Thanks in advance! 🙂


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This message was authored by: caesarome Answer

Re: Adding additional users to my Sky services

Posted by a Superuser, not a Sky employee. Find out more

@Chillio 

You do need to link their account as per this:

 

https://www.sky.com/help/articles/sky-id-account-access

 

As the account holder only you should be able access the billing as their account will be a seconadry ID one.

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This message was authored by: caesarome Answer

Re: Adding additional users to my Sky services

Posted by a Superuser, not a Sky employee. Find out more

@Chillio 

You do need to link their account as per this:

 

https://www.sky.com/help/articles/sky-id-account-access

 

As the account holder only you should be able access the billing as their account will be a seconadry ID one.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: MightyQuinn

Re: Adding additional users to my Sky services

Posted by a Superuser, not a Sky employee. Find out more

Hi @Chillio   All you need is a unique email address. Added a few without problem.

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This message was authored by: Chillio

Re: Adding additional users to my Sky services

Thanks for the clarification!

It just didn't seem like the correct process to follow. 🙂

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