0

Discussion topic: Ad free query

Reply
This message was authored by: Missatkins16

Ad free query

I pay 6 pound a month  for add free but can't access certain programmes because apparently i don't pay for it when I clearly do   can't find no blooming help on the sky pages so here to ask if anyone else can

Reply

All Replies

This message was authored by: SKY1992bf

Re: Ad free query

Posted by a Superuser, not a Sky employee. Find out more

@Missatkins16  there's no ad free subscription but there is ad skipping 

 

but the above has no bearing on you watching programs provided you have the right tv package subscription 

 

so what are you trying to watch and how live or on demand 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
This message was authored by: TimmyBGood

Re: Ad free query

Posted by a Superuser, not a Sky employee. Find out more

@Missatkins16 wrote:

 

I pay 6 pound a month  for add free but can't access certain programmes because apparently i don't pay for it when I clearly do   


Typically that's an issue with the HD supplement on Sky Q, not Ad Skipping on Glass/Stream 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply