Ad Skipping

[Thebrat1981]

I purchased ad skipping but it didn't work on my sky go?? I cancelled it but I've been charged and it said I would have it 03/10/23 till 04/11/23 but it went off my sky glass straight away??

[caesarome]

Ad skipping doesn't work on Sky Go only your Sky Glass and Sky Q,

Does a credit show on your future bills ?

[Thebrat1981]

Thanks for the quick reply. It was working on my glass which should have continued till 4th November but hasn't?

[caesarome]

You will need to call Sky about that:

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home