Activation

[Alex372]

I've received my first Sky package today - I'm hopeful you can activate me sooner so I can complete my house move! Thanks

[caesarome · Accepted solution]

@Alex372 

We are customers here so can't activate you so if this is a broadband issue the date you are given should be when this takes place as the hub should usually arive a few days prior to this.

[Mark39]

@Alex372 welcome to this customer Community! 🙂

Just so you know, we're all customers here, like you - it's unlikely that Sky will reply to your post.

If it's your broadband service you would like activated sooner, I'm afraid you will already have been given the first available date (which largely depends on third party providers like Openreach, rather than Sky).