02 Dec 2024 07:53 AM
Good morning, I checked my bank account this morning and it looks like £48 is going to be taken out of my account on the 7th Dec?
I was overcharged last month and was told that I will only have to pay think it was about £7.
Also can you confirm how much I will be paying a month, again I I was told £29 per month ?
Thank you in advance
Elaine
02 Dec 2024 09:31 AM
Posted by a Superuser, not a Sky employee. Find out more
@Elaine81 wrote:Also can you confirm how much I will be paying a month, again I I was told £29 per month ?
We're other customers here - we can't see your account...
02 Dec 2024 09:53 AM
Posted by a Superuser, not a Sky employee. Find out moreYou can view your Sky bill via the MySky app or online here:
https://www.sky.com/bill/tv-broadband-talk
02 Dec 2024 11:40 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
04 Dec 2024 11:42 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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