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Discussion topic: Account suspended

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Avatar for jinty1234
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This message was authored by: jinty1234

Message posted on ‎03 Jan 2026 12:21 AM

Account suspended

Hi I've just been on my sky account it says I've paid the bill. Up at the top of the page it says account suspended can you tell me the reason for this.
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎03 Jan 2026 05:37 AM

Re: Account suspended

Posted by a Superuser, not a Sky employee. Find out more

@jinty1234 

We are just customers here so are your services working ?

Does the message say suspended or restricted ?

Do you use Sky Marketplace and if so is there an outstanding payment here ?

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