Account reactivation

[Stanton16]

I reactivated my account recently & now sky have sent me early termination charges, when I paid they switched me back on & all is working, I don't want to terminate my contract but are unable to talk to anyone at sky?

Thanks.

[Addie15]

Hi there, @Stanton16.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147v

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.