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Discussion topic: Account in credit - how do I get a refund?
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This message was authored by: prb58fyf
Message posted on 29 Oct 2025 03:29 PM
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Account in credit - how do I get a refund?
I cancelled my Sky broadband and TV 2 months ago. My account is in credit but there is no information on when this will be refunded or how to speak to anyone about it.
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 29 Oct 2025 03:33 PM
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Re: Account in credit - how do I get a refund?
You'll have to call Sky to request it. Navigate through the help to get a number (Under Need more help?) https://www.sky.com/help
I am just another Sky customer and my views are my own even if you don't like the answers
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