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Discussion topic: Account email addresses
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This message was authored by: Bourne
Message posted on 29 Nov 2025 08:43 AM
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Account email addresses
When I order through Sky Marketplace it uses an old email address of mine which is different from my Sky account email address. How can I rectify this.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 29 Nov 2025 09:36 AM
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Re: Account email addresses
If this old email address isn't shown anywhere here:
https://www.sky.com/mydetails/account-info
Your only option is to either call or use one of the social media links at the bottom of the page to get in touch with them about this to see if they can find and remove it for you.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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