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Discussion topic: Account Suspended

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This message was authored by Anonymous This message was authored by: Anonymous

Account Suspended

My account has been suspended due to my first bill being late as I didn't know when the payment was due and can't pay the £12 until this Friday 30th December

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This message was authored by Mark39 This message was authored by: Mark39

Re: Account Suspended

Posted by a Superuser, not a Sky employee. Find out more

That's unfortunate. Do you not have a direct debit set up? You don't then have to remember when payment is due. 

This message was authored by caesarome This message was authored by: caesarome

Re: Account Suspended

Posted by a Superuser, not a Sky employee. Find out more

When you pay it you will also need to setup a payment method like a direct debit or a debit or credit card, once you have done this and the payment has been cleared then within a few days your service should be restored, it will not be done until you have done this.

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