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Discussion topic: Account Restricted
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This message was authored by: Jack40
Message posted on 30 Jul 2024 05:44 PM
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Account Restricted
My Phone was stolen abroad and i've ordered a new phone and replacement sim all i need to do is activate it. When i go to do that it says my account is in a restricted state and to call a number for help. I can't call as i have no sim card, i can't find an email anywhere and they're ai chat feature is down at the moment. Can anyone provide or email or advise me what to do. Thanks
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Jul 2024 05:50 PM
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Re: Account Restricted
As you have internet access then you can contact Sky via social media as there are links to their sites at the bottom of this page,
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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