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Discussion topic: Account Restricted

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This message was authored by Jack40 This message was authored by: Jack40

Account Restricted

My Phone was stolen abroad and i've ordered a new phone and replacement sim all i need to do is activate it. When i go to do that it says my account is in a restricted state and to call a number for help. I can't call as i have no sim card,  i can't find an email anywhere and they're ai chat feature is down at the moment. Can anyone provide or email or advise me what to do. Thanks

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This message was authored by caesarome This message was authored by: caesarome

Re: Account Restricted

Posted by a Superuser, not a Sky employee. Find out more

As you have internet access then you can contact Sky via social media as there are links to their sites at the bottom of this page,

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