This discussion topic has been answered Discussion topic: Account History or Billing History
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Message posted on 17 Dec 2025 11:54 AM
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Hi folks. Anyone know where to find or how to access account or billing history. I'm being billed for Sky Kids and I don't remember setting that up. Our kids are 30+ and have never lived with us here. Yo ho ho.
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Message posted on 18 Dec 2025 09:42 AM
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You can see a years worth of previous bill via the MySky app or online here:
https://www.sky.com/bill/tv-broadband-talk/previous
Was this added if you made anu changes to your TV account in the past ?
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Message posted on 18 Dec 2025 09:42 AM
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You can see a years worth of previous bill via the MySky app or online here:
https://www.sky.com/bill/tv-broadband-talk/previous
Was this added if you made anu changes to your TV account in the past ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 19 Dec 2025 12:27 PM
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Re: Account History or Billing History
Since moving here I haven't made any changes so it's just appeared out of nowhere... 🤔 Thanks for your help with history 😁
Message posted on 19 Dec 2025 01:01 PM
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Re: Account History or Billing History
All you can do is to contact Sky and request that it is cancelled, 31 days notice will be required to do this:
There are a few ways to contact Sky about this including using a messaging service as you can see via the Contact Us button under Downgrade here:
https://www.sky.com/help/articles/change-your-package-2
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