Account Credit Refund

[con_fredzzz]

I have credit on my account after cancelling Sky Broadband and seen it can be refunded quicker on here, how do I go about doing this? my payment method is still active. Thanks.

[MightyQuinn]

Hi @con_fredzzz 

I’ve escalated your post to the Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Escalate

[Greenfingers001]

Thanks for escalating this. We’ve sent @con_fredzzz an invite to chat.