Discussion topic: Accessing Invoice
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Message posted on 07 Dec 2024 02:39 PM
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Accessing Invoice
Hi, I'm logged into my account, but when I click on 'My Orders' it comes up with an error message. I need a copy of my latest bill for my accounts. Please could you arrange for this to be sent. Thanks. Kirsten
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Message posted on 07 Dec 2024 03:01 PM
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Re: Accessing Invoice
It won't be in My Orders. There's a separate Bills section in your online account.
Message posted on 07 Dec 2024 03:04 PM
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Re: Accessing Invoice
When I click on that, it says this page is restricted?
Message posted on 07 Dec 2024 03:14 PM
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Re: Accessing Invoice
First, are you logging in with the correct Sky ID? If so, it's an issue regularly reported here, which Sky will need to put right for you.
We can ask Sky's messaging team to contact you here so that you can report it via a private online chat, if you wish, after you've checked your SkyID.?
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