Discussion topic: About payment
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Message posted on 17 Mar 2025 09:16 PM
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About payment
It auto payment on 01.03.2025 £21 not successful, so I make a payment on 04.03.2025 for £26, but today(17.03.2025)service cut me off so I pay £31 to reconnect service, in payment I can't see I paid £26 on 04.03.2025
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All Replies
Message posted on 17 Mar 2025 10:20 PM
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Re: About payment
Is your bill now up to date so that nothing is owed against it, have you also setup your monthly payment method again as this will need doing if you are yet to do this.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 18 Mar 2025 09:23 AM
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Re: About payment
Hi @Blanka_To
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
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