About my payment

[Suresh145]

Dear team ,

today I have received a message from sky that

"

Hi. Your latest Sky Mobile bill is £162.50 and payment will be taken on or just after 02 August. For a full breakdown, go to sky.com/bill"

what is this bill for and why should I pay that much amount . Please explain 

[Mark39]

@Suresh145 go to sky.com/bill as the message indicates...

We can't see your bill

[GD1]

@Suresh145  No one on the community can see your bill, however you can, so have you looked at the bill to see what the charges are for as suggested within the email you received?

[Suresh145]

I have seen in my bill but I can't find that amount only my regular bills I can find 

[caesarome]

So what is the difference from last months bill that you can view from your account and this latest one ?

[GD1]

@Suresh145  Is the email addressed to your personally?

[MightyQuinn]

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@Suresh145 wrote:

Hi. Your latest Sky Mobile bill is £162.50 and payment will be taken on or just after 02 August. For a full breakdown, go to sky.com/bill"

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Hi @Suresh145   I know it says sky.com/bill, but is that the underlining URL, and is not a phishing scam.

[Suresh145]

Then why I have received that message from

sky can I igore it ? Because in my bill just showing £24 per month that's it only no other payments

[Mark39]

I think only Sky might be able to answer that.

[MightyQuinn]

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@Suresh145 wrote:

Then why I have received that message from

sky can I igore it ?

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Hi @Suresh145   That is not something that we can answer. Please read Welcome below.

[Suresh145]

So you don't know and I don't know how can I consider that message is this customer service?

[Mark39]

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@Suresh145 wrote:

So you don't know and I don't know how can I consider that message is this customer service?

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We're not Sky customer services. All the replies to your post make it clear that we're not Sky employees.

That's why you need to speak to them directly, if you don't know what the bill is for.