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Discussion topic: About my bill

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Avatar for Rony91
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This message was authored by: Rony91

Message posted on ‎10 Sep 2025 12:45 PM

About my bill

Hi,I want to know something from you. Few days ago I paid some money to you. For that you are not taking direct debit from my account. Now I want to know, when that amount will be finish how you'll take money from me.! 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎10 Sep 2025 12:47 PM

Re: About my bill

Posted by a Superuser, not a Sky employee. Find out more

@Rony91 

Your post isn't very clear but in case you’re not already aware you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎10 Sep 2025 01:12 PM

Re: About my bill

Posted by a Superuser, not a Sky employee. Find out more

@Rony91 

Are you saying that for some reason the direct debit hasn't been taken, if so what is your billing date and what does it say here about your bill:

 

https://www.sky.com/bill/tv-broadband-talk

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