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This discussion topic has been answered Discussion topic: About a sky deal

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This message was authored by: TRACYcroarkin74

About a sky deal

My sky offer ends this month I would like someone to ring me from sky services to see if I can get another deal or do I have to cancel

 


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This message was authored by: Daniel0210 Answer

Re: About a sky deal

Posted by a Superuser, not a Sky employee. Find out more

@TRACYcroarkin74 
If your discounted minimum term has ended or its ending soon the best new discounts are still normally obtained by contacting Sky and negotiating and/or amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to get these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the same offer is likely to be unavailable when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Mark39

Re: About a sky deal

Posted by a Superuser, not a Sky employee. Find out more

@TRACYcroarkin74 to do either, you'll need to call. Sky won't call you. They don't know who you are from a forum post.

This message was authored by: Daniel0210 Answer

Re: About a sky deal

Posted by a Superuser, not a Sky employee. Find out more

@TRACYcroarkin74 
If your discounted minimum term has ended or its ending soon the best new discounts are still normally obtained by contacting Sky and negotiating and/or amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to get these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the same offer is likely to be unavailable when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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