Discussion topic: About Phone Bill
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Message posted on 25 Apr 2026 04:44 PM
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About Phone Bill
I got an IPhone 17 last month & it's a £35 a month contract but for this months payment it says I owe £63.80. Its £25 for the month itself & I also pay an extra £10 on top for the data unlimited texts & calls deal. I've checked through my profile & the bill says £3.80 for chargeable messages. Which is photo texts but I haven't sent any out. I also don't know why it says £63.80 for the total bill. When the phone it's self is £25 a month & then I pay the extra £10 on top for the bonus's.
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Message posted on 25 Apr 2026 05:23 PM
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Re: About Phone Bill
When did you get the phone ?
Have you been sending picture messages ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 25 Apr 2026 05:42 PM
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Re: About Phone Bill
@DeclanWoolloff wrote:
Which is photo texts but I haven't sent any out.
Long text messages are transferred to sms messages. These are charges at 95p each. The breakdown of your bill should highlight these charges in detail.
NOTE: I only provide help on the forum boards so Private/Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 25 Apr 2026 06:48 PM
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Re: About Phone Bill
@DeclanWoolloff wrote:Which is photo texts but I haven't sent any out.
I recommend turning the MMS protocol off on your phone settings. Whilst you may not have knowingly used them your device can automatically do so...
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