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Discussion topic: ADMIN FEE

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J553
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This message was authored by J553 This message was authored by: J553

ADMIN FEE

‎04 Mar 2023 08:48 AM

During a call to Sky on 25 Feb to report an issue with multi room box I also discussed costs of packages  I was informed that a £20 admin fee would be applied.  This seems to have been duplicated on my account, each charge shows twice with a total of £40, not £20.

Please update my account so that the charges listed in error are removed before next payment date of 11 Mar. 

Many thanks.

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PandJ2020
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Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: ADMIN FEE

‎04 Mar 2023 09:11 AM

Posted by a Superuser, not a Sky employee. Find out more
@J553 wrote:

Please update my account so that the charges listed...

We're other customers here and cannot do that.  Contact Sky again.

I am just another Sky customer and my views are my own
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