A telephone number .

[Stribs1]

We need to talk to someone. I am 77 and husband 81. We are paying £109 a month for Sky. Why, when the most expensive I can find on-line is £60 ? My husband can no longer get the Sport he wants but we don't know how to get TNT. We have no children or grandchildren to help. Please can someone give us a telephone number to call. UK.

[Daniel0210]

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@Stribs1 wrote:

We need to talk to someone. I am 77 and husband 81. We are paying £109 a month for Sky. Why, when the most expensive I can find on-line is £60 ?

What you are seeing there is deals for new customers. Better discounts are offered to new customers as an incentive for them to join. Most providers do this these days. You probably benefited from such an offer in the past. 

My husband can no longer get the Sport he wants but we don't know how to get TNT. We have no children or grandchildren to help. Please can someone give us a telephone number to call. UK.

There is no number direct to a UK based agent. Calls are automatically directed to the next available agent wherever he or she is based. 

These are the current methods for contacting Sky. Some methods will be more appropriate than others depending on the reason for contact……

🟧 📞 Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline if you have Sky Broadband. The forum doesn’t allow the display of other numbers but official numbers to Sky from the UK are 03 numbers which are usually inclusive from non Sky phones.

All calls will start automated (aka ‘the bot’) which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.

🟧online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟧Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟧Social Media You can also get in touch via the messaging services on Facebook or Instagram, (links at the bottom of the forum page).

🟩Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.

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